Shipping Policy

1. Introduction

This Shipping Policy outlines our shipping practices and delivery times for orders placed through Montabay Store.

2. Processing Time

Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods.

3. Shipping Methods

We offer the following shipping methods:

• Standard Shipping (3-5 business days)
• Express Shipping (1-2 business days)
• International Shipping (5-10 business days)

4. Shipping Costs

Shipping costs are calculated based on:

• Shipping method selected
• Package weight and dimensions
• Delivery destination
• Free shipping may be available for orders above a certain amount

5. International Shipping

For international orders:

• Customs duties and taxes may apply
• Delivery times may vary by country
• Some items may be restricted in certain countries

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

7. Delivery Issues

If you experience any issues with delivery:

• Contact the shipping carrier first
• If the issue persists, contact our customer service
• Provide your order number and tracking information

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at Contact Us.