Customer Service
We're here to help with any questions or concerns you may have.
Frequently Asked Questions
Find answers to common questions about our products and services.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
What is your return policy?
We offer a 30-day return policy for unused items in original packaging. Contact us to initiate a return.
How can I contact support?
You can reach us at info@montabay.com or through our contact form. We typically respond within 24 hours.
Get in Touch
Need immediate assistance? Here's how to reach us.
Email Support
info@montabay.com
Response time: 24 hours
Business Hours
Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 4 PM EST