Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us and information we collect automatically.
Information You Provide
- Name and contact information (email, phone number, address)
- Account credentials and profile information
- Payment information (processed securely through our payment partners)
- Communications with us (customer service inquiries, feedback)
Information We Collect Automatically
- Device information and IP address
- Usage data and website interactions
- Cookies and similar tracking technologies
- Location information (if you choose to share it)
How We Use Your Information
We use your information to provide and improve our services.
Service Delivery
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Manage your account
Improvement & Marketing
- Improve our products and services
- Send marketing communications (with your consent)
- Personalize your experience
- Analyze usage patterns
Data Protection
We implement appropriate security measures to protect your information.
Security Measures
We use industry-standard encryption and security protocols to protect your personal information. All payment information is processed securely through our trusted payment partners.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.
Your Rights
You have certain rights regarding your personal information.
Access & Control
- Access your personal information
- Update or correct your information
- Delete your account and data
- Opt out of marketing communications
Data Portability
- Export your data
- Transfer data to another service
- Request data in a portable format
Questions About Privacy?
If you have any questions about this privacy policy, please contact us.
Email us at info@montabay.com with any privacy-related questions or concerns. We'll respond to your inquiry within 48 hours.